Return Policy

If you aren’t happy, we’re not happy. Our support services available to insure you are 100% satisfied.

General Customer Support:

Please email us so that we can best determine how to provide a solution for you. If you prefer or have an immediate concern, call (781) 451-0150. Monday-Friday from 8:30 a.m. to 5pm EST, excluding holidays to speak to a customer service representative.

We provide technical and customer support to accommodate the needs of users with disabilities and address issues related to the accessibility of our Products.

    Refunds
& Returns:

    After contacting us as listed above, we will offer an option that will best remedy your specific situation. Please do not ship any product back to us without having been provided with the return shipping label and details from a customer service representative. Note: Curaleaf retail dispensaries are unable to physically receive or process any returns of hemp/CBD products.